CHRISTOPHER COURNEEN

VICE PRESIDENT HUMAN RESOURCES

Chris Courneen has been instrumental in changing many aspects of MSI as we look at our workforce. Ultimately, he lived by the theme Lives and Livelihoods during the pandemic and continues to find innovative ways to help keep MSI’s talent requirements ahead of our 20%+ annual growth rate. All of this is done using data, analysis and high levels of research.

Specific accomplishments include building and developing an internal recruiting team rather than depending on word of mouth, referrals and headhunters. At the onset of COVID he read and analyzed over 100 different “stay-at-home” orders to understand specifically what could and could not be done by MSI. In addition, Courneen worked with MSI’s procurement team to order significant amounts of PP&E prior to full knowledge of requirements. Much of this was donated to local medical facilities when they were in need.

Courneen worked non-stop along with the team to keep MSI open while keeping it safe. This included over 1,000 investigations and contact tracing during COVID, communicating with health department, reading and analyzing mask mandates, developing digital tools to reduce risk of contagion, analyzing numerous regional mask and vaccine mandates and organizing vaccine drives within MSI. He also helped develop the full HR team at MSI to produce such metrics as no attrition at our senior levels and reduced overall attrition at other levels.